Earlier this month, Belfast International was named ‘Best Airport’ at the annual Holiday Extras Customers’ Awards. The ceremony, which was held at the Institute of Contemporary Arts in London, recognises the “best in travel”, from charismatic individuals to airport hotels and valet parking.
The UK’s larger airports, such as Heathrow and Edinburgh, were not successful in the Best Airport category, suggesting that size is not necessarily indicative of popularity. Newcastle International claimed the silver award, whilst the “spacious and airy” Robin Hood Airport walked away with a bronze trophy.
Holiday Extras claims that 25,000 people voted in the Customers’ Awards, choosing 36 winners in 12 different categories. Voters picked their favourites from 112 airlines, 28 UK airports and countless other travel firms.
Irish airline Aer Lingus defeated Virgin Atlantic and US giant Continental Airlines to take home the coveted ‘Best Airline’ accolade.
easyJet was crowned the airline with the best value for money, whilst Virgin managed to redeem itself in the ‘Best Airline Cabin Crew’ category, claiming gold.
Other awards included ‘Travel Personality of the Year,’ which was handed to TV presenter Julia Bradbury, the unusual ‘Best Airline for Travelling with Babies’ and ‘Best Hotel Restaurant.’
Speaking to the Belfast Telegraph, Deborah Harris, Belfast International’s PR person, said that the airport was “delighted” with its Holiday Extras trophy and that “this award is in recognition of all the staff that work at the airport and give 110% every day to provide exceptional customer service to all our passengers".
Ryanair and UK flag-carrier British Airways were noticeably absent from the ceremony, as were Stansted Airport and regional hubs Birmingham and Manchester.